| ESSENTIAL ($29.95 per user/month) | PRODUCTIVITY ($59.95 per user/month) | PROFESSIONAL ($94.95 per user/month) | ENTERPRISE ($149.95 per user/month) | |
|---|---|---|---|---|
| Monitoring | 24/7/365 | 24/7/365 | 24/7/365 | 24/7/365 |
| Maintenance | 24/7/365 | 24/7/365 | 24/7/365 | 24/7/365 |
| Anti-virus/ Anti malware | Business-grade Licenses | Business-grade Licenses | Business-grade Licenses | Business-grade Licenses |
| Microsoft Office365 | Not Included | 50 GB Mailbox | Mailbox + Office 2016 | Mailbox + Office 2016 |
| Guaranteed Response | Yes | Yes | Yes | Yes |
| User Support | ||||
| Remote | $100.00/hr | Unlimited (free) | Unlimited (free) | Unlimited (free) |
| Onsite | $150.00/hr | $150.00/hr | Unlimited (free) | Unlimited (free) |
| Server Support | ||||
| Physical | $150.00/hr | $130.00/hr | $120.00/hr | TBD |
| Virtual | $120.00/hr | $110.00/hr | $90.00/hr | TBD |
| Disaster Recovery | Optional | Optional | Optional | Included |
| Business Continuity | Not Included | Optional | Optional | Included |
| Cyber Security | Not Included | Optional | Optional | Included |
| vCIO | Not Included | Not Included | 1 hour/Month | 4 hour/Month |